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Noticeboard

FLU VACCINATION CLINICS

This year the practice is offering two different vaccinations, based on the latest guidance from the Joint Committee on Vaccination and Immunisation.

We will be offering the Fluad vaccination to all patients aged 65 (on or before 31/3/2019) as this has shown to be the most effective for this age group.

For all patients not in this age group, who are eligible for an NHS vaccine, we will be offering Quadrivalent vaccination which offers protection from four different strains of flu.  This is based on the World Health Organisation's recommendation for the 2018/19 season.

We are now taking bookings for flu vaccinations - please contact Reception on 01948 662033 to book your appointment.

EMERGENCY & URGENT TREATMENT

The practice offers a Telephone Access appointment for all patients who require an urgent (same day) appointment. 

We are also fortunate in Whitchurch to have a Minor Injuries Unit based at Whitchurch Community Hospital.  The minor injuries nurses can see you for sprains, lacerations, head injury advice, bites etc.  The unit is currently open from 9 am to 5 pm Monday to Friday.

ONLINE SERVICES

We are pleased to announce that you can  order your repeat medication,book appointments, look at a summary of your medical records, update your personal details ie address, telephone number online. 

To register for this service visit Patient Access 

 

MEDICATION REVIEWS

Please remember that you can book your appointment for a review of your repeat prescription drugs up to four weeks in advance.

Please see the bottom of your repeat prescription slip for the date of your next review.

If you attend a chronic disease clinic ie. heart, asthma, diabetes, your medication review will be done at this appointment.

 

PATIENT GROUP

Please see the link on the right hand side of the page with reference to the Whitchurch & District Patient Group

 

FRIENDS & FAMILY TEST

If you wish to feedback on the service you have received at the practice, we have some feedback cards in reception or you may receive a text message following your appointment.

All feedback is used to improve and develop our services further

newpills2.jpgYou can order your repeat prescription in the followings ways:

Prescription Ordering Direct (POD) from 15 March 2018

This is a new and convenient way to order your repeat prescriptions.  Simply phone the POD on 0333 358 3509 between 9 am and 5 pm Monday to Friday.  You will speak to a dedicated person who will have time to answer your prescription queries.  The POD is staffed by dedicated, experienced and fully trained prescription clerks and clinical members of the Medicines Optimisation team at Shropshire CCG.  We are introducing this service to ensure that our patients are receiving the correct quantity of medication in a timely manner to reduce the amount of prescription waste in our area.  Unused prescription medicines are likely to cost the NHS over £1million every year in Shropshire alone.

Your prescription will still be dispensed by your regular pharmacy.  If you have a current arrangement with a pharmacy to deliver your prescription then this will continue.

(please note that Monday & Tuesday are traditionally the busiest days so please be patient or consider calling on an alternative day).

Online Ordering

If you wish to order your medication online - please go to Patient Access to register for this service

Repeat Order Form

Your repeat order form can be delivered by hand, post or fax to the surgery and the prescription will be available for collection within 48 hours.  Please note our surgery staff cannot accept requests for repeat prescriptions by telephone.  If you would like to order by telephone, please use the POD (see above). 

We do request 48 hours notice to prepare a repeat prescription.

The receptionists are not able to issue any medication that is not a regular repeat prescription. You must speak to the doctor regarding your request.

In November 2015, the practice went live with EPS2 (electronic prescriptions) - if you have a nominated pharmacy, your prescription will be transmitted electronically to your pharmacy.  This is a secure service and means that you do not have to collect your printed prescription from the surgery.  Please speak to the pharmacy of your choice if you wish to enrol for this service.

 
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